Service Solutions

Support Call Management is useful for maintaining client calls and diverting the call to respective engineer. It also carry forward the pending call to next day. Availability of various types of sms helps to acknowledge and accomplish the call. The list of all calls attended can by mail to head office. User defined email or sms templates can be created for promotional products, new offers, holiday details etc. This is the innovative solution for any service industry to resolve their daily call issues.

Call Center Management is useful for maintaining calls with clients done by Agent. With various types of disposition, Agent can track details of client assigned to him. Easy searching of client and call, help agent do the work more efficiently. Invoice entry can be made against purchase products. Admin can import client list from excel and can assign client to agents easily. This is the complete solution for any call center to maintain their daily call logs.

Service Management maintains branch wise service information. It covers service, quotation, order, invoice and AMC modules. Variety of reports is available for each module to fetch the necessary information on finger tip. It offers services of any instruments and their parts. Best solution for service industry for managing all service related issues.

Hardware Maintenance is used for managing purchase, maintenance and repairing of any hardware or item. It covers all the section of maintenance and repairing of the hardware along with the history details. It also covers the various purchase related information for different type of items. With various report offering and searching of data, this is un-comparable solution of its type. It is ideal for many type of service industry.

Recruitment Tracker is branch and vertical wise recruitment processing software. It covers all the aspects of recruitment for customers including accounting module. Various types of tracking and accounting reports give complete picture of recruitment process. High end MIS reporting helps management team in decision making. With various recruitment options like reverse, replacement, contract, copy etc., this is the ideal solution for all recruitment firms.

Tour Management software is multi-currency software which helps in analyze and finalize the quotation of single or group members, based on various tour services offered with complete itinerary. Mailing to multiple suppliers can be done for getting quotations. Booking and invoice can be made as per the quotation. With the help of financial entries like payment and receipt, it offers various accounting reports. It handles all the hassles of tour & travel industry.

Travel Manager is useful for tracking the car log details, booking details and to generate invoices. It handles all car and driver related Information with predefined rate chart. This is the complete solution for all Travel Service Provider for maintaining all type of information and reduces the work load.

Pickup Drop Tracker helps in making travelling log sheet with pickup and drop of passengers. It stores all the information of vehicle, driver, location, process, distance etc. Drivers paid salary entry can be made through this system. Perfect software for all types of pickup drop service operators to reduce their daily working and maintaining the database.

CHA Job Tracker is useful for creating job sheet of the clients shipment maintained by Clearing & Forwarding Agents (CHAs). It handles all the invoice related information require to maintain in the log sheet. It also tracks the dispatch of shipment. Job sheet can be mailed to the client for reference. This is the simple solution for all CHAs for maintaining job sheets and reduce the work load.

Certificate Manager is useful for creating Certificates and print product images. Certificate can be mailed to the client for reference. This solution is very helpful for creating different type of Certificates for various industries.