Support Call Management is useful for maintaining client calls and diverting the call to
respective engineer. It also carry forward the pending call to next day. Availability of various types of
sms helps to acknowledge and accomplish the call. The list of all calls attended can by mail to head office.
User defined email or sms templates can be created for promotional products, new offers, holiday details etc.
This is the innovative solution for any service industry to resolve their daily call issues.
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Service Solutions
Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Engineer Master
- Call Entry
Major reports covered in the software:
- Customer Details
- Engineer Details
- Call Entry Details
- Pending Call List
Call Center Management is useful for maintaining calls with clients done by Agent. With various types of disposition, Agent can track details of client assigned to him. Easy searching of client and call, help agent do the work more efficiently. Invoice entry can me made against purchase products. Admin can import client list from excel and can assign client to agents easily. This is the complete solution for any call center to maintain their daily call logs.
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Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Terms Master
- Agent Master
- Product Master
- Import Customer
- Change Stock
- Call Entry
- Invoice Entry
- Allocation Entry
Major reports covered in the software:
- Sales Invoice
- Sales Terms
- Call Entry Details
- Pending Call List
Service Management maintains branch wise service information. It covers service,
quotation, order, invoice and AMC modules. Variety of reports is available for each module to
fetch the necessary information on finger tip. It offers services of any instruments
and their parts. Best solution for service industry for managing all service related issues.
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Major modules covered in the software:
- Branch Master
- Customer Master
- Principal Master
- Instrument Master
- Part Master
- Terms & Condition
- Service Report
- AMC Offer
- AMC Order
- Sales Quotation
- Sales Order
- Sales Invoice
Major reports covered in the software:
- Branch Details
- Customer Details
- Branch wise Customer
- Instrument Details
- Instrument wise Part
- Part Details
- Part wise Instrument
- Service Details
- AMC Details
- Sales Details
- Invoice Details
- Outstanding Report
Hardware Maintenance is used for managing purchase, maintenance and repairing of any hardware or item.
It covers all the section of maintenance and repairing of the hardware along with the history details.
It also covers the various purchase related information for different type of items. With various report
offering and searching of data, this is un-comparable solution of its type. It is ideal for
many type of service industry.
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Major modules covered in the software:
- Customer Master
- Product Master
- Purchase Entry
- Maintenance Entry
- Repairing Entry
Major reports covered in the software:
- Customer List
- Product List
- Product Purchase
- Maintenance Data
- Repairing Data
Recruitment Tracker is branch and vertical wise recruitment processing software.
It covers all the aspects of recruitment for customers including accounting module. Various types of tracking and
accounting reports give complete picture of recruitment process. High end MIS reporting helps management
team in decision making. With various recruitment options like reverse, replacement, contract, copy etc.,
this is the ideal solution for all recruitment firms.
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Major modules covered in the software:
- Country Master
- Currency Master
- City Master
- Company Master
- Client Master
- Contact Person
- Client Branch
- Vertical Master
- Branch Master
- Position Master
- Process Master
- Contract Master
- Employee Master
- Recruitment Entry
- Invoice Entry
- Receipt Entry
- Tracker Entry
Major reports covered in the software:
- Revenue Tracker Report
- Revenue Tracker Summary
- Revenue Tracker Graph
- Position Reversed Report
- Position Replaced Report
- Recruitment Offer Delay
- Position Pending Report
- Lost Offer Report
- Confirmation Delay Report
- Invoice Delay Report
- Invoice Report
- Receipt Summary
- Billing Summary
- Service Tax Summary
- Day Sales Outstanding
- Weekly Report
- Client/Branch/LOB wise DSO
- Debtors Age Analysis
- IAM Sales Report
- Outstanding Report
Tour Management software is multi-currency software which helps in analyze and finalize the quotation of single or group members,
based on various tour services offered with complete itinerary. Mailing to multiple suppliers can be done for getting quotations. Booking and invoice can be made as per the quotation. With the help of financial entries like payment and receipt, it offers various accounting reports. It handles all the hazels of tour & travel industry.
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Major modules covered in the software:
- Country Master
- Currency Master
- Currency History
- Company Master
- Customer Master
- Supplier Master
- Location Master
- Meals Master
- Fixed Services
- Account Master
- Quotation Entry
- Invoice Entry
- Purchase Entry
- Receipt Entry
- Payment Entry
- Journal Entry
Major reports covered in the software:
- Quotation Analysis
- Quotation Report
- Invoice Report
- Sales Register
- Sales Details
- Customer Sales
- Purchase Invoice
- Purchase Register
- Purchase Details
- Supplier Purchase
- Receipt Slip
- Receipt Register
- Receipt Summary
- Receipt Outstanding
- Payment Register
- Payment Summary
- Payment Outstanding
- Supplier Ledger
- Customer Ledger
- Journal Register
- Credit Note
- Debit Note
Travel Manager is useful for tracking the car log details, booking details and to generate invoices.
It handles all car and driver related Information with predefined rate chart. This is the complete solution for all
Travel Service Provider for maintaining all type of information and reduces the work load.0
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Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Employee Master
- Cars Master
- Type Master
- Rate Master
- Booking Entry
- Invoice Entry
Major reports covered in the software:
- Invoice Report
- Car Log Book
- Bill Details
- Bill Register
- Booking Register
- Coupon Register
- Bill Payment
- Service Tax
- Missing kM
- Multiple Invoice Printing
Pickup Drop Tracker helps in making travelling log sheet with pickup and drop of passengers.
It stores all the information of vehicle, driver, location, process, distance etc. Drivers paid salary entry can
be made through this system. Perfect software for all types of pickup drop service operators to reduce their daily
working and maintaining the database.
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Major modules covered in the software:
- Company Master
- Driver Master
- Vehicle Master
- Location Master
- Process Master
- Log Entry
- Salary Entry
Major reports covered in the software:
- Driver Details
- Vehicle Details
- Travel Log
- Salary Register
- Salary Details
- Day wise Running
CHA Job Tracker is useful for creating job sheet of the clients shipment maintained by Clearing & Forwarding Agents (CHAs). It handles all the invoice related information require to maintain in the log sheet. It also tracks the dispatch of shipment. Job sheet can be mailed to the client for reference. This is the simple solution for all CHAs for maintaining job sheets and reduce the work load.
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Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Job Entry
- Invoice Dispatch
- Mail Job Sheet
Major reports covered in the software:
- Customer Details
- Job Details
- Job List
- Job History
- Job Balance
Certificate Manager is useful for creating Certificates and print product images.
Certificate can be mailed to the client for reference. This solution is very helpful for creating different
type of Certificates for various industries.
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Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Certificate Entry
Major reports covered in the software:
- Certificate Report
- Multiple Report
- Image Label